Last Updated: September 8, 2026
Northwest Horseshoe Supply (“Northwest Horseshoe Supply,” “we,” “us,” or “our”) respects your privacy and is committed to providing a safe, reliable experience when you visit our website, make a purchase, create an account, contact us, or sign up to receive communications from us.
By accessing or using northwesthorseshoesupply.com (the “Website”), you agree to the following Terms & Conditions and acknowledge the practices described in this Privacy Policy.
Terms & Conditions
Use of This Website
You may use this Website for lawful purposes, including browsing products, purchasing goods, creating or managing an account, and communicating with Northwest Horseshoe Supply. You agree not to misuse the Website, attempt to gain unauthorized access to the Website or its systems, interfere with its operation, or use the Website for fraudulent or unlawful purposes. We reserve the right to modify, suspend, or discontinue any portion of the Website at any time.
Products, Pricing & Availability
We make reasonable efforts to ensure that product descriptions, photographs, prices, availability, and other information displayed on our Website are accurate. However, errors may occasionally occur.
Prices, products, promotions, discounts, specifications, and availability are subject to change without notice.
We reserve the right to correct errors, update information, limit quantities, cancel orders, or refuse an order when reasonably necessary, including when a product is unavailable, incorrectly priced, or listed with inaccurate information.
Orders & Payment
By placing an order through our Website, you represent that the information you provide is accurate and that you are authorized to use the payment method provided. Orders are subject to acceptance and product availability. We reserve the right to decline or cancel an order when reasonably necessary. If payment has already been collected for an order we cancel, the applicable amount will be refunded. Payments may be processed by third-party payment providers. Northwest Horseshoe Supply does not necessarily receive or retain your complete payment card information.
Shipping, Returns & Refunds
Shipping times and delivery estimates are estimates and are not guaranteed unless expressly stated otherwise. Northwest Horseshoe Supply is not responsible for delays caused by shipping carriers, weather, natural disasters, incorrect shipping information supplied by the customer, or circumstances outside our reasonable control. Returns, exchanges, and refunds are subject to the policies in effect at the time of purchase.
Product Use
Products sold by Northwest Horseshoe Supply include tools, horseshoes, hoof-care products, and other items intended for use by farriers, horse owners, equine professionals, and others. Customers are responsible for selecting and using products appropriately and in accordance with manufacturer instructions and accepted safety practices. Product information provided through our Website is for general informational purposes and is not a substitute for professional veterinary, farrier, or other qualified professional advice when such advice is appropriate.
Intellectual Property
Unless otherwise indicated, the Website and its original content, including text, graphics, logos, photographs, page designs, and other materials, are owned by or licensed to Northwest Horseshoe Supply and are protected by applicable intellectual property laws. You may use Website content for your personal, non-commercial use. You may not reproduce, distribute, modify, republish, or commercially exploit our Website content without permission, except as permitted by law.
Third-Party Websites and Services
Our Website may contain links to or utilize services provided by third parties, such as payment processors, shipping providers, social media platforms, analytics providers, or other service providers. Those third parties may have their own terms and privacy practices. Northwest Horseshoe Supply is not responsible for the content or privacy practices of third-party websites or services that we do not control.
Disclaimer and Limitation of Liability
We make reasonable efforts to maintain an accurate, secure, and reliable Website, but we do not guarantee that the Website will always be uninterrupted, error-free, or free from harmful components. To the fullest extent permitted by applicable law, Northwest Horseshoe Supply will not be liable for indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, the Website or products purchased through it. Nothing in these Terms is intended to limit any rights or remedies that cannot legally be limited under applicable law.
Privacy Policy
Information We Collect
We may collect information you voluntarily provide to us, including:
Name
Billing and shipping addresses
Email address
Telephone or mobile phone number
Account or login information
Order and purchase history
Communications you send to us
SMS/text messaging preferences
Other information you choose to provide
When you use our Website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited, referring website, and information collected through cookies or similar technologies.
Payment information may be collected and processed by our payment-processing providers. We may receive limited information regarding the transaction, such as payment status and transaction identifiers, without receiving your complete payment card information.
How We Use Your Information
We may use information we collect to:
Process and fulfill orders
Process payments and refunds
Provide customer service
Maintain customer accounts
Communicate with you regarding purchases or inquiries
Send marketing emails or text messages when you have elected to receive them
Provide information about products, sales, promotions, events, or special offers
Improve our Website, products, and customer experience
Prevent fraud and protect the security of our Website and business
Maintain business and transaction records
Comply with applicable legal and regulatory requirements
How We Share Information
We do not sell your personal information for monetary consideration.
We may share information with service providers when reasonably necessary to operate our business, including companies that provide website hosting, e-commerce services, payment processing, shipping, email delivery, text messaging, analytics, fraud prevention, or other business services.
These providers may receive information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.
We may also disclose information when required by law, legal process, or government request, or when reasonably necessary to protect our rights, property, customers, or others.
Mobile information and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties for purposes unrelated to providing the messaging services requested by you, except as necessary for vendors that assist us in delivering those messages.
SMS/Text Messaging Terms
Northwest Horseshoe Supply may offer customers the option to receive text messages from us. Participation in our text messaging program is voluntary.
Consent to Receive Text Messages
By providing your mobile phone number and affirmatively opting in to receive text messages from Northwest Horseshoe Supply, you consent to receive recurring SMS and/or MMS messages from us at the mobile number you provided.
Messages may include information such as:
Product information and availability
Sales and special offers
Promotions and discounts
Store announcements
Events
Order or customer-service communications
Other Northwest Horseshoe Supply news and updates
Consent to receive marketing text messages is not a condition of making a purchase from Northwest Horseshoe Supply.
Message Frequency
Message frequency may vary. The number and frequency of messages you receive will depend on our current promotions, announcements, and your interactions with Northwest Horseshoe Supply.
Message & Data Rates
Message and data rates may apply. Your mobile carrier’s standard messaging and data charges may apply to messages sent or received in connection with our text messaging program.
Northwest Horseshoe Supply is not responsible for charges imposed by your mobile carrier.
Opting Out
You may opt out of marketing text messages at any time.
Reply STOP to any Northwest Horseshoe Supply marketing text message to unsubscribe.
After submitting an opt-out request, you may receive a final confirmation message confirming that you have been unsubscribed. After that confirmation, you will no longer receive marketing text messages from that messaging program unless you opt in again.
We will honor reasonable opt-out requests communicated through other available methods as required by applicable law.
Help
For assistance with text messages, reply HELP to a Northwest Horseshoe Supply text message or contact us directly at (206) 391-6989.
Mobile Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your wireless carrier and is outside Northwest Horseshoe Supply’s control.
Mobile Privacy
Your decision to opt in to Northwest Horseshoe Supply text messages applies to Northwest Horseshoe Supply communications for which you provided consent.
We will not sell or rent your mobile number or SMS consent information to third parties for their marketing purposes. Your mobile number and messaging information may be provided to service providers that assist us with delivering and managing our text messages, solely as necessary to provide those services.
You may withdraw your consent to receive marketing text messages at any time as described above.
Email Communications
If you elect to receive promotional emails from Northwest Horseshoe Supply, we may send you information about products, promotions, sales, events, and other news.
You may unsubscribe from promotional emails using the unsubscribe option contained in those communications. Unsubscribing from promotional emails will not prevent us from sending transactional or service-related communications when necessary, such as communications concerning an order or customer-service request.
Cookies and Website Analytics
Our Website may use cookies and similar technologies to operate the Website, remember preferences, maintain shopping-cart or account functionality, understand how visitors use our Website, improve Website performance, and support marketing activities.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of some portions of the Website.
Third-party services used by our Website may also use cookies or similar technologies in accordance with their own privacy policies.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure. You are responsible for protecting your account credentials and should contact us if you believe your account or personal information has been compromised.
Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business and transaction records, meet legal or regulatory obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
Our Website and products are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
Your Privacy Choices
Depending on where you reside, applicable law may provide you with certain rights regarding your personal information.
You may contact us to request information about personal information we maintain about you, request corrections, ask questions about our privacy practices, or make a privacy-related request.
You may also manage marketing communications through the unsubscribe or opt-out mechanisms provided in those communications.
Changes to These Terms & Privacy Policy
We may update these Terms & Conditions and Privacy Policy periodically to reflect changes in our business practices, Website, services, or applicable requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the Website following an update constitutes acceptance of the revised Terms & Conditions to the extent permitted by applicable law.
Contact Us
If you have questions about these Terms & Conditions, our Privacy Policy, or our communications practices, please contact:
Northwest Horseshoe Supply
22005 SE 456th Way
Enumclaw, WA 98022
Office: (360) 825-8803
Cell: (206) 391-6989
You may also contact us through the contact form available on our Website.